Q. What is the "financial back office"?
A. Financial back office includes the essential support functions such as accounts receivable, accounts payable, procurement (purchasing), and treasury management.
Q. Does The Hardstone Group provide staff augmentation?
A. We believe that a consulting firm should be held responsible for delivering results and not just billed hours. As such, we prefer to assist clients in a team format. If the task requires a team of one, that is fine, as long as accountability for results is clearly understood.
Q. What size companies does The Hardstone Group work
A. We work primarily with small to medium size businesses because we feel that we can provide world class service to these organizations for a fee that is in line with their overall costs. Since there is little agreement on what "small-to-medium" means - we roughly define the range as $25 million to $500 million in annual revenue.
Q. What is process optimization?
A. Every business process evolves over time. With changes in business objectives, technologies, and regulatory and competitive landscape, these processes become inefficient and / or ineffective. Process optimization involves a thorough analysis and re-design of the process to make it efficient and effective. It can then be automated, integrated, and standardized to deliver optimal value to the business. Some people mistakenly think that "automation is process optimization" - that is not true.
Q. What's the best way to learn if The Hardstone
Group can assist us?
A. That is as simple as having a conversation with a colleague at the Hardstone Group. Contact us via phone or e-mail.
Q. What industry does The Hardstone Group serve?
A. The back office functions we specialize in are fundamentally similar across industries. The small variations that do exist due to the specific business segment or industry, are addressed by business rules that the processes utilize. We solve business problems related to operating margins and cash flow, regardless of the industry you are in.