Business Problem
A rapidly growing company had reached a stage where the information critical to decision making was going through choke points between incompatible operating platforms. The resulting loss in information timeliness and accuracy were severely impacting senior management's ability to meet financial performance and growth objectives.
Resolution
Creating a clear vision of the desired operating model that all unit leader could agree on was the first crucial step toward solving the problem. The rest involved creating a transition roadmap and executing it. This complex change management task involved structural, technological, and procedural components.
Benefit
One-time savings from elimination of redundant functions and systems were in excess of $2.2 million. The recurring benefits from timely, accurate, and meaningful reporting as well as a leaner, standard operating platform were significant.
